If you need more assistance just let me know. Here is a url to access the device manager. Under imaging devices it should list the name of the printer, not pnp, if pnp is listed right click and update the driver. The reason for this step is because the unit already has a built in surge protector and if you have it plugged in to a bar or surge protector, then the unit will not get all the power it requires to function properly and it will cause issues with false errors on the screen or powering on andĬheck the device manager to make sure the scanner driver installed properly. ![]() Make sure the printer is plugged directly to a wall outlet. The usb cable should be 6 feet or less in length.īut since the printer is printing then most likely it isn't the usb cable. I could try another 2.0 usb cable to see if it makes a difference. The printer doesn't ship with a usb cable.
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